Shipping Policy

Core Shipping Service Rules
This shipping policy applies to all commodity orders on the website, covering all global regional distribution services supported by the platform. The most core service advantage of our store is that all products implement full-site global free shipping policy, with no regional restrictions, no order amount threshold, no hidden logistics fees and service fees. All users who place orders on this website can enjoy free official logistics distribution services regardless of the purchase amount and delivery region. We do not distinguish between domestic and foreign distribution standards, and all global orders adopt unified high-standard logistics processing and distribution services, ensuring that every user can enjoy consistent high-quality and free shipping services. All logistics links of the website are independently operated and managed by professional teams, with standardized processing procedures and efficient distribution efficiency, creating a worry-free shopping logistics experience for global users.
Order Processing & Shipment Cycle
After the user successfully places an order and completes the payment, our warehouse team will conduct order sorting, product inspection, packaging and shipment processing in the fastest speed. We adhere to the efficient shipment standard, and all conventional orders will be completed within 1-3 working days after the order is confirmed. During the conventional operation period without holiday delays, order backlogs and special weather influences, the 1-3 day shipment cycle will be strictly implemented. Before shipment, we will carry out strict quality inspection and packaging protection for all products, use professional shockproof, dustproof and compression-resistant packaging materials to avoid product damage during long-distance transportation, and ensure that the products received by users are intact and flawless. For individual special periods such as large promotional activities, holiday breaks and warehouse inventory adjustments, the shipment cycle may be slightly delayed, but we will try our best to shorten the processing time and inform users of the logistics progress in a timely manner.
Global Delivery Time Standard
For all successfully shipped global orders, the estimated overall delivery cycle is 6-12 working days from the date of shipment to the user’s receipt. This delivery cycle is applicable to all global regions covered by our logistics services, with no difference in regional delivery time setting. The 6-12 day delivery cycle is the conventional arrival time under normal logistics operation conditions, excluding the delay factors caused by force majeure such as local customs inspection, extreme bad weather, regional traffic control and international logistics temporary adjustment. During the logistics transportation process, users can query the real-time logistics tracking information through the order background, and grasp the transportation progress of the goods at any time. We cooperate with high-quality global logistics providers to ensure stable transportation channels, fast customs clearance efficiency and safe goods transportation, and strive to deliver all ordered products to users within the standard time limit.
Logistics Service Guarantee & Special Instructions
We have always taken user logistics experience as an important service standard, and all free shipping services do not reduce the logistics service quality. All goods are equipped with professional logistics tracking services, and the whole transportation process can be queried and supervised. In case of logistics problems such as goods loss, damage and abnormal transportation during the free shipping process, our team will take the initiative to verify and solve the problem for users, and provide free re-delivery or after-sales compensation services in accordance with the actual situation. We do not charge any packaging fee, logistics fee, customs clearance service fee and other additional fees to users in any name, and all logistics costs are fully borne by our store. For orders that fail to be delivered normally due to user reasons such as wrong filling of delivery address, incomplete recipient information and unclaimed goods, we will assist users in tracking and solving them, and standardize the processing in accordance with international logistics rules. We always adhere to the service tenet of free, efficient and safe global shipping, and provide stable and reliable logistics guarantee for every user’s shopping.